UG ANDON TECHNOLOGIES LTD respects the privacy of its customers, website visitors, business partners, and service users. This Privacy Policy explains how personal information may be collected, used, stored, disclosed, and protected in connection with the company’s merchandise, agricultural, procurement, event, catering, and ICT related services.
1. Information We Collect
We may collect:
a. Full name
b. Email address
c. Telephone number
d. Billing and delivery address
e. Company or institution details
f. Order, booking, and transaction information
g. Agricultural, procurement, event, catering, or service requirements
h. Payment information processed through authorized service providers
i. Communications and support records
j. Device information, browser details, IP address, and website usage data
k. Cookies and similar tracking technologies
2. How We Use Information
We may use information collected to:
a. Process orders, payments, and bookings
b. Deliver goods and services
c. Manage procurement, farming, catering, event, and ICT related requests
d. Communicate with customers regarding updates, support, and service delivery
e. Improve website performance and customer experience
f. Detect, prevent, and investigate fraud or misuse
g. Maintain internal records
h. Comply with legal, regulatory, audit, tax, and contractual obligations
3. Legal Basis for Processing
Where applicable law requires a lawful basis, UG ANDON TECHNOLOGIES LTD may process information on the basis of contract performance, legitimate business interests, legal compliance, fraud prevention, dispute management, and consent where consent is specifically required.
4. Cookies and Similar Technologies
The website may use cookies, analytics tools, and similar technologies to maintain functionality, remember preferences, understand user activity, and improve services. Users may manage cookie settings through their browser controls, although disabling cookies may affect some website features.
5. Sharing of Information
UG ANDON TECHNOLOGIES LTD does not sell personal data. Information may be shared where reasonably necessary with:
a. Payment processors
b. Logistics, courier, delivery, warehousing, and supply partners
c. Event vendors and subcontractors
d. Technology, hosting, and support providers
e. Professional advisers
f. Regulators, law enforcement, auditors, or competent authorities where required by law
g. Other third parties reasonably necessary to provide the requested service
6. Data Retention
Information is retained only for as long as reasonably necessary for service delivery, legal compliance, operational records, accounting, fraud prevention, audit, dispute resolution, and legitimate business purposes.
7. Security
UG ANDON TECHNOLOGIES LTD takes reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction. However, no system can be guaranteed to be completely secure.
8. International Processing
Where certain service providers or technology systems operate internationally, information may be processed outside the user’s country. Reasonable safeguards will be applied where appropriate and required.
9. User Rights
Subject to applicable law, users may have rights to request access to their personal data, request correction, request deletion in appropriate cases, restrict or object to certain processing, and withdraw consent where consent applies.
10. Third Party Links and Services
The website may contain links to third party platforms or services. UG ANDON TECHNOLOGIES LTD is not responsible for the independent privacy practices of third parties not controlled by the company.
11. Children
The website is not intended for unlawful collection of personal information from children. Where a service may involve minors, information should be provided only by a parent, guardian, or authorized adult where lawful and appropriate.
12. Changes to this Policy
This Privacy Policy may be updated from time to time. The revised version becomes effective when posted on the website with the updated effective date.